You will leave our shop with your car performing exactly the way you want it to. We will also make sure that any concerns you may have about your car have been addressed by our repairs. There will be no surprises when your final bill comes.Įvery repair on your car will be performed by a technician who is certified to conduct that repair.
You make the final decision about what should or should not be done.Įverything in your repair is included in the estimate, including parts, labor, fluids, and tax.
We just present a list of recommendations that is prioritized according to their importance. Once we have figured out what repairs your car needs or might need, we don’t try to sell you. This allows you to get your car fixed preventively so you don’t end up stranded on the side of the road, needing the same repair (or worse) with a tow and missed work thrown into the bargain. We can often let you know, based on the current state of your car, including its mileage and state of wear, when breakdowns might occur before they happen. For some things, like fluid leaks, where precise measurements are not possible, we have an in-house standard that allows for immediate understanding among our technicians and helps us communicate the exact state of your car.Ī car is a machine, and it performs numerous actions repetitively, resulting in precisely predictable wear in many cases. Everything that can be measured will be measured so that we can pin down exactly what might be wrong with your car. Next, we will take precise measurements of your car’s status. Then we’ll begin collecting data to explain what’s going on. We will start collecting data by listening to you describe what you’ve noticed. So you are also the first to notice if something is going wrong. You know all the little things that separate it from all of the millions of other cars out there on the road. Our Certified Master Technician, Jason Colson, has a lifetime of experience working on cars, and he combines that experience with the latest advances in technology to ensure your car is getting the right repair every time. Auto Lab is not just our name, it’s a description of our scientific and data-driven approach to car repair.
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